Growth Hacking (Wed Nov 19, lecture 22)

Homework due for today

  1. Read and understand Cohort Analysis. Deliverable: Explain how cohort analysis might apply to your team’s project. You can answer this with a google spreadsheet or a note or both.
  2. Read and understand what is meant by Growth Hacking. There are lots of sources on the web. Here are two: The Rise of the Growth Hacker and Dave McClure Video on Pirate Metrics. Deliverable: Refering to those articles or any other source, how could Growth Hacking apply to your team’s product?

Discussion

  • Discuss homework, and relationship to class participation
  • Rest of the course:
    • founding a company, building a team, managing, etc
    • vcs angels and other funding sources, financing etc.
    • how to succeed in the real computer industry, carreers, titles, resumes, networking etc.
    • intellectual property, patents, copyrights etc.
    • marketing, difference from sales, crossing the chasm, segments

Growth Hacking

  • It’s a new (cool) job description
  • Combination of marketing, business strategy, metrics, statistics, analysis and coding
  • Uses all the tools we’ve talked about in order drive growth of the startup
    • Measure growth
    • Identify and track actionable metrics
    • Interpret all the data
    • Analyze, form hypotheses
    • Do experiments (marketing, advertising, design, pricing)
    • Measure effects

What is Cohort Analysis?

  • A metrics analysis technique
  • Look of metrics of separate groups of users or customers
  • Surgically measure the impact of changes, pivots, and experiments

Role in a startup

  • Just another tool
  • Key to avoiding vanity metrics and devloping actionable metrics
  • Look at the lifetime a customer and identify key stages
  • Make sure the stages can be measured and are associated with a specific user
  • Make sure that they are meaninful to the business and the engine of growth
  • Measure a baseline with current product
  • Changes can now be measured to see if they had desired impact
Step-by-step:
  1. Identify key stages of relatioship with customer, e.g. Register, Activate, Retain, Refer, Pay, Cancel
  2. Measure customers at each stage
  3. Analyze impact on financial model

Simple example (on whiteboard)

  • Micro-Instagram
    • Install app
    • Create an account
    • Activate account
    • Post a photo

More detailed example